Video games have had a rather mixed history when it comes to storytelling. While many games certainly make attempts at telling grand, meaningful stories most of them tend to exist primarily or entirely inside either cutscenes or dialogue dumps. Despite the fundamentally interactive nature of games their actual narrative tends to be strictly non-interactive - or at best with only slight variance along a small number of discrete paths. As a result many in the gaming community heavily criticize cutscenes in games, claiming that they instead try to mimic films rather than utilizing the inherent strengths of the medium.
So, are cutscenes a crutch that less innovative or skilled developers rely on, or do they have merits within video games?